• Everyone is friendly and very informative.

    They explain all procedures and why. The staff is courteous and friendly and they listen. They ask often if you need anything, are friendly and smiling. A smile always goes a long way, even when you don’t feel like smiling.

    -Diane, Study Participant
  • I am never anxious on visits; 

    very helpful staff.

    -Donald, Study Participant
  • Wonderful!

    Everyone is so friendly each time I have an appointment.

    -Gloria, Study Participant
  • Awesome!

    -GSK Monitor
  • It is a pleasure working with such a dedicated research team 

    and I would definitely like to collaborate with your site on future trials. I sincerely appreciate all of the efforts made to date on our studies!

    -GSK Monitor
  • Well executed, punctual. 

    Good job, keep up the good work.

    -Joel, Study Participant
  • Thanks for the important work you are doing. 

    ALL of you are great.

    -Jolene, Study Participant
  • Laura R, Dr. Holcomb and the rest of the staff are super professionals! 

    Happy to be part of this study; will recommend this clinic to others!

    -Lou, Study Participant
  • The staff is upbeat, friendly and positive. 

    Very willing to make the testing sessions as comfortable as if one is at home. The staff treats me with care, compassion and understanding.

    -Mary Ann, Study Participant
  • Educational, pleasant, concerned with my health, 

    as well as the study performance. A combination of professional and a concerned family.

    -Michael, Study Participant
  • The staff is extremely welcoming and supportive

    Everyone is aware of their responsibilities, knowledgeable of research and very cooperative. The entire organization is well run from the top down. This is my favorite site to work with!

    -Novum Monitor
  • Study Coordinators were very responsive to my emails 

    and requests for study questions. Staff at the site is very friendly and accommodating. Patients' charts are very well organized and complete

    -Quintiles Monitor
  • Very pleasant and friendly staff.

    They are very considerate to make every effort to make me comfortable.

    -Ralph, Study Participant
  • This site does quality work 

    and pays attention to detail. Data corrections are usually handled quickly. All staff seem organized and are conscientious about their work.

    -Sanofi Monitor
  • Lisa Lopez and the entire staff are extremely professional, courteous, welcoming, etc. 

    I never felt I was in a doctor’s office; it felt like being at home.

    -Sara, Study Participant
  • The staff was friendly and knowledgeable. 

    Principal Investigator was available to meet and showed oversight in source. Data and regulatory binders were clean and well maintained.

    -Wyeth Monitor

Participant Recruitment

Prior to study start-up, a recruitment strategy is formulated by the recruiters, with the input of the Principal Investigator, Clinic and Research Managers, as well as the Coordinators. Throughout the study the recruitment team meets with each coordinator and manager, on a weekly basis, to discuss progress and changes in enrollment goals. Ongoing review of our recruiting strategies keeps our efforts fresh and efficient.

Our Recruitment Department utilizes the following resources to meet our enrollment goals

  • 20,000+ person Research Participant Database
  • Telephone
  • Direct Mail
  • Newsletter - With 24,000 Distribution Population 
  • Email
  • Newspaper Advertisement
  • Radio Advertisement
  • Television Advertisement
  • Health Fairs
  • Social Media
  • Television Talk Shows
  • Holiday Cards

Meeting Enrollment Goals

Diagnostics Research Group has been very successful in meeting study enrollment goals in an efficient and expeditious manner. As a result, we are often asked by Sponsors and CROs to exceed our enrollment goal. In addition, we are frequently asked to be an add-on-site for studies needing a boost in enrollment.

Demographics

The San Antonio metropolitan area population is 2.14 million, our total referral area has a population of 3.5 million. Fifty percent of the population is Hispanic. A large proportion of our patients are senior citizens who are retired from military service. San Antonio is conducive to balanced research because it is large and offers a diverse population.